The only live AI assistant that combines voice, visual context, and screen awareness to provide truly contextual support. Your users stay in control - we only process what they share.

Features
The only live AI assistant that combines voice, visual context, and screen awareness to provide truly contextual support. Your users stay in control - we only process what they share.
We process text, images, and UI elements simultaneously to find the exact root cause of any friction.
No more "back-and-forth." GuidMe analyzes the user’s screen state the moment they open a chat.
Automatically redact sensitive user data and PII while maintaining full diagnostic visibility for your team.
The AI doesn’t just see the problem; it builds a step-by-step tutorial to guide the user to a fix, based on its knowledge base.
Keep it accessible without cluttering your screen. A sleek, persistent widget that floats on your site, customizable and always just one click away.
Testimonial
“GuidMe boosted our production speed by putting process guides exactly where they’re needed, eliminating the friction between learning a task and executing it.”

Francis Gaddi
Melbourne, AU