Multimodal AI Support That Sees, Understands, and Guides

The only live AI assistant that combines voice, visual context, and screen awareness to provide truly contextual support. Your users stay in control - we only process what they share.

GuidMe Assistant providing live, screen-aware guidance inside a product

Features

AI support that feels like it’s from the future

The only live AI assistant that combines voice, visual context, and screen awareness to provide truly contextual support. Your users stay in control - we only process what they share.

  • Multimodal Intelligence

    We process text, images, and UI elements simultaneously to find the exact root cause of any friction.

  • Instant Visual Context

    No more "back-and-forth." GuidMe analyzes the user’s screen state the moment they open a chat.

  • Privacy-First Vision

    Automatically redact sensitive user data and PII while maintaining full diagnostic visibility for your team.

  • Auto-Generated Guides

    The AI doesn’t just see the problem; it builds a step-by-step tutorial to guide the user to a fix, based on its knowledge base.

  • Native Floating Widget

    Keep it accessible without cluttering your screen. A sleek, persistent widget that floats on your site, customizable and always just one click away.

Testimonial

What People Say

GuidMe boosted our production speed by putting process guides exactly where they’re needed, eliminating the friction between learning a task and executing it.
Francis Gaddi

Francis Gaddi

Melbourne, AU